The Buckeye State welcomes the return of Santa Nana’s Holiday University! This is our second visit to Ohio since SNHU launched, and we are beyond thrilled to go back to the home of our inaugural on-site session. We invite you to enjoy the charm and be a part of SNHU – Buckeye style!

This session has a built-in BONUS, timed to coincide with the famous Castle Noel’s Santa Day. Plan to attend SNHU, then celebrate Santa Day on Saturday.

About Castle Noel’s Santa Day

Castle Noel is America’s largest indoor, year-round, Christmas entertainment attraction. Santa Day is a separate and independent activity, and not included in the SNHU Tuition or schedule. We are excited that we can bring SNHU and experience Santa Day all together. Visit the Castle Noel website for details and to register.

To Register for Santa Day, visit this page.

Airport Information

Cleveland-Hopkins International Airport
5300 Riverside Dr.
Cleveland, OH 44135

Hotel Information

Holiday Inn Express & Suites
5185 Gateway Dr.
Medina, OH 
ROOM RATE: $115++

Group Code: MC3

Book directly with the hotel by April 11, 2022 to guarantee the group rate of $115++. Call the number above and mention the Group Code: MC3 for the discounted rate. Save costs with a roommate. Room options: 1) Two Queens; or 2) One King.

Hotel Amenities

  • Free Breakfast included
  • Complimentary WiFi and Internet
  • Fitness Center
  • Pool
  • Free Parking


We have a mix of Santa Nana’s original plus new information to share. We’ll cover these topics and more, with breakout sessions to practice and share your experience and insights.

  • History of Women in Christmas (plus Santa and Elves)
  • Character on the Inside (developing your inner Claus)
  • Character on the Outside (defining your outer Claus)
  • Marketing (with Jacki Chamberlain’s famous Entertainment Resume and How to Find Jobs)
  • Hygiene (with a breakout session just for the ladies and just for the gents)
  • The Complete Claus Experience
  • Exceeding Customer Expectations
  • Working in the Christmas Community


Wednesday – May 11, 2022

  • 4:00 pm ==> Jingle and Mingle
    • Casual welcome reception with light snacks. Many of you are choosing to bring along some goodies to share throughout the weekend. Thank you for that!
    • We’ll start the Swap or Sell Wednesday evening.
    • Dana Klaus of Castle Noel will come and speak about the Castle and the Socks for Soldiers program.

Thursday – May 12, 2022

  • Complimentary breakfast for those staying at the hotel
  • 8:30 – 5:00 – Class (lunch provided)
  • 7:00 – Group Dinner (separate checks at Yours Truly restaurant)
  • 8:30 ==> Evening of Fun in the Conference Room and Swap or Sell continues

Friday – May 13, 2022

  • Complimentary breakfast for those staying at the hotel
  • 8:30 – 4:00 – Class (lunch provided)
  • 4:00 ==> Claus Oaths, Graduation, Class Photo, and Reception, with alumni invited to attend
  • Dinner on your own (or stay on and help finish any leftovers)
  • Evening of Fun in the Conference Room and Swap or Sell ends at 6:00 pm

Saturday – May 14, 2022

  • Santa Day at Castle Noel, and we’ll arrange to have a group photo there
  • For those staying Saturday night, we’ll have a casual gathering of sorts


Santa Nana’s Holiday University – a different and unexpected point of view for holiday education